Reality companies

I have come to realize as much as you are nice and pay your rent on time no matter what they will not let you know when you cant get out of your drive way because of a huge tractor is in the way and when you do get out and come back to your water in your house off and unable to do anything that you have to do. Well my septic tank has to be replaced but you would think that they would give you 24 hours like it says in you agreement when you sign it. But no they don't but God for bid if you are a hour late on your rent you bet they will charge the 50 extra. GRrr this week isn't going as well as I would want it. I just want my water back on!!!!!!!!!!